Social Listening Metrics: What and How to Track
Listening to your customers is vital, especially when it comes to social media marketing. Social media is a…
How Social Media Listening Can Increase Customer Advocacy
The number of services offering similar high-quality products has increased rapidly in recent years. Although competition between businesses…
4 Ways of Using Customer Insights to Track Marketing Campaigns
So, you’ve launched several marketing campaigns. Now you’re wondering, what’s the best way to track marketing campaigns? By…
5 Best Sentiment Analysis Tools in 2022
We’ve all been in that situation where you get a text message or a comment on your social…
How to Use Media Monitoring to Boost Your Communication Strategy
In today’s globalized market, opinion can spread like wildfire across the internet. Surely, it’s never been more important…
5 Ways Social Listening Can Help You Make Better Business Decisions
Based on a survey by Gartner, 65% of business decisions made today are more complex than they were…
How to Refine Your TikTok Search With Social Listening Tools
Short-form video platform TikTok is heaven for browsing different niche topics. With an infinite number of content pieces,…